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FAQ
General
Does decorative concrete need re sealing?
Is decorative concrete slippery?
No, sprayed concrete is textured and gives an ideal anti-slip surface especially around swimming pools.
Do you provide a warranty?
Yes, we provide a 3 year’s workmanship warranty on all jobs (Cracks are not included in any warranty)
Can I use the surface straight away?
No, for all our products, decorative concrete and sealing the surface has to be kept free from cars and heavy items for 7 days until its fully cured but you will be able to walk on it if required the next day.
What do you need from us as a customer?
We send you out a customer checklist with your quote as a separate file. Please read and follow these instructions. If this checklist is followed and completed before we arrive you don’t need to be home or around when the job is being completed. We will have everything we need.
How do you check the weather?
Can you work in all weather conditions?
No, the weather is a battle for us. If it’s raining, predicted heavy rain or very windy we may have to cancel your booking and re book you as soon as possible when the weather conditions improve.
Can you repair cracks?
Yes, we can repair cracks in various ways depending on the crack type but a crack can only be repaired and never guaranteed due to movement in the substrate which is out of our control. Unfortunately, a crack may reappear at any time and this is NOT covered by our warranty. You will be provided with a crack information sheet with your quote.
I have exposed aggregate concrete, can you help?
Yes, we have a grind then skim option that allows us to use a modified base coat to skim over the top of rough exposed aggregate to create a smooth surface to work with that we can then spray on top.
Can you help us decide on colours and designs?
What is base coating?
Does grinding create much mess?
What our customer say
Why choose us
At Ultimate Industries we are dedicated 100% to your project, we want the best outcome for our customers with their budget, time frame and design ideas. We will be with you every step of the way from a detailed quote, customer preparation checklists, weather reports, timelines, after care service and general advise..